- Slack launched AI search and summarization tools to extract value.
- The features let users easily catch up on threads and find answers.
- Slack aims to help businesses maximize collective knowledge by tuning AI specifically for its data.
Slack unveils AI-powered search and summarization features
Enterprise communications platform Slack is harnessing new AI capabilities to extract value from years of informal and unstructured conversations on the platform.
On Thursday, the company launched AI-powered search and summarization features to enhance its existing suite of business tools.
“The punchline to all of this is that now this new wave of generative AI abilities allow us to extract a whole new set of meaning and intelligence out of all that analysis that has been created for years [on our platform],” Slack Chief Product Officer Noah Weiss told TechCrunch.
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AI simplifies catching up on conversations
The AI summarization tool lets users easily catch up on channel conversations or long threads by generating topic overviews with source citations to ensure transparency and trust.
Slack also now allows natural search queries to surface answers based on relevant platform content rather than web information.
Available as an add-on to paid Slack plans, the new features will empower teams to tap into years of stored discussions. By finely tuning AI models specifically for its data and user community, Slack aims to help businesses maximize their most vital asset—collective knowledge.
