- Slack integrates AI, becoming a work OS
- New features include AI summaries and third-party tools
- Privacy concerns persist despite company assurances
From chat to command center
Slack, under new CEO Denise Dresser, is evolving into a comprehensive “work operating system.”
The platform now integrates AI applications from Salesforce, Adobe, and Anthropic, aiming to become a central hub for workplace AI interactions.
New tricks for the old dog
Recent updates to Slack’s premium tier include AI-generated Huddle summaries and integration with Salesforce’s AI agents.
Third-party tools now enable AI web search and image generation directly within Slack, expanding its functionality beyond simple messaging.
Privacy concerns linger
Despite Slack’s ambitious AI plans, privacy remains a key concern.
The company faced criticism earlier this year over its data usage policies but maintains that customer data is not used to train its large language models.
