- Fragrance startup I’vre shuts amid refund chaos.
- Customer complaints over erroneous charges, unfulfilled orders.
- Co-founder insists refunds processed, but grievances linger.
Fragrance fortune goes foul
I’vre, the high-end fragrance subscription service, has ceased operations following a slew of customer complaints over erroneous charges and unfulfilled orders, ultimately leading to a police inquiry.
Amid the chaos, co-founder Christian Kwok insists all remaining orders and refunds have been processed.
![](https://t9009141299.p.clickup-attachments.com/t9009141299/25943d01-89da-4884-ab48-c9951af16afe/image.png)
However, some disgruntled customers claim they’re still awaiting repayments from the beleaguered company.
Unsavory scent lingers as company shuts shop
The once-promising startup found itself grappling with internal turmoil, including staff shortages that Kwok describes as causing a “messy” situation. Previous reports also revealed unpaid employee salaries and potential investor conflicts.
Despite claims of an acquisition by an unnamed entity, I’vre’s abrupt shutdown leaves a trail of unanswered questions and dissatisfied customers in its wake, serving as a cautionary tale in Singapore’s dynamic startup landscape.
![](https://t9009141299.p.clickup-attachments.com/t9009141299/69e2981d-fa99-40da-8225-4d0444cd9654/image.png)
To read the original article: https://www.techinasia.com/ivre-ceases-operations-amid-customer-complaints-refund-issues