- Fragrance startup I’vre shuts amid refund chaos.
- Customer complaints over erroneous charges, unfulfilled orders.
- Co-founder insists refunds processed, but grievances linger.
Fragrance fortune goes foul
I’vre, the high-end fragrance subscription service, has ceased operations following a slew of customer complaints over erroneous charges and unfulfilled orders, ultimately leading to a police inquiry.
Amid the chaos, co-founder Christian Kwok insists all remaining orders and refunds have been processed.
However, some disgruntled customers claim they’re still awaiting repayments from the beleaguered company.
Unsavory scent lingers as company shuts shop
The once-promising startup found itself grappling with internal turmoil, including staff shortages that Kwok describes as causing a “messy” situation. Previous reports also revealed unpaid employee salaries and potential investor conflicts.
Despite claims of an acquisition by an unnamed entity, I’vre’s abrupt shutdown leaves a trail of unanswered questions and dissatisfied customers in its wake, serving as a cautionary tale in Singapore’s dynamic startup landscape.
To read the original article: https://www.techinasia.com/ivre-ceases-operations-amid-customer-complaints-refund-issues
