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Reading: Airasia MOVE’s Monthly Active Users Surge 48% in 2023
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Airasia MOVE’s Monthly Active Users Surge 48% in 2023

Aileen Lor
Last updated: February 12, 2024 1:30 pm
Aileen Lor
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  • Airasia MOVE’s monthly active users surged 48% in 2023 to 17 million.
  • Transactions hit 9.2 million in Q4 and 32.5 million for the year, up 75% annually.
  • Gross booking value across travel, ride-hailing, rewards and financial services rose 90%.

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An awesome 75% annual jumpGross transactions rocketing

Malaysia-based Capital A’s super app Airasia MOVE saw substantial growth across key metrics in 2023. The travel, lifestyle, and financial platform achieved close to 17 million average monthly active users (MAU) in Q4 2023, representing a 48% year-over-year increase.

An awesome 75% annual jump

Airasia MOVE maintained a 15 million average MAU throughout 2023, up 42% from the previous year. The number of transactions also hit new highs, totaling 9.2 million in Q4 2023 and 32.5 million for the full year 2023 – a 75% annual jump.

Gross booking value (GBV) rose 90% year-over-year across all business segments like travel, ride-hailing, rewards, and financial services.

Gross transactions rocketing

AirAsia’s payments solution, BigPay, likewise saw healthy increases in gross transaction value, closed-loop payments, and remittances amid strong travel demand recovery.

Finally, Capital A’s logistics unit, Teleport, posted surging cargo tonnage and parcel deliveries in 2023.

Fourth quarter cargo shipments climbed 94% while annual tonnage approached 200,000, up 88%. Teleport’s daily parcel deliveries also exceeded 130,000 for the first time, buoyed by 275% year-over-year growth.

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