- Shopee relocates the customer ops team to Central Java, affecting hundreds.
- Move follows strong Q1 performance for parent company Sea Group.
- Employees choose between relocation or severance package.
Big changes brewing
Hundreds of Shopee employees are facing a major decision the e-commerce giant relocates its customer operations team from Jakarta to Solo and Yogyakarta. The move, spanning about 500 kilometers, impacts a significant portion of the workforce.
Shopee claims it’s been planning this transition for a year, offering relocation options to eligible staff.
Those opting out will receive severance pay and three months of extended health insurance. The company cites facility readiness and talent development opportunities in these cities as key factors behind the decision.
Growth amidst change
This move follows Sea Group’s strong Q1 2024 performance, Shopee’s parent company saw a 23% revenue increase year-over-year.
Shopee itself experienced impressive growth, its gross merchandise value jumping 36% to $23.6 billion.
However, this relocation comes on the heels of 200 layoffs in Indonesia last year, primarily affecting customer service roles.
To read the original article: https://www.techinasia.com/shopee-cuts-jobs-in-indonesia-amid-team-relocation
