- Klink.cloud partners Rakuten Viber for APAC business communication
- Integration enhances customer engagement through chatbots and AI
- Partnership promises improved efficiency and satisfaction for regional businesses
Chatbots Get a Boost
Klink.cloud, a leading omnichannel contact center platform in APAC, has partnered Rakuten Viber to integrate Viber Chatbots into its unified platform.
This collaboration aims to enhance business communication across the Asia-Pacific region, leveraging Viber’s strong presence in Southeast Asia.
A Match Made in Tech Heaven
The partnership combines klink.cloud‘s expertise in Conversational AI development and Rakuten Viber’s messaging capabilities.
Businesses can now deploy Generative AI to handle inquiries, automate responses, and provide round-the-clock support. This integration promises to streamline customer interactions and improve overall engagement.
Expanding Horizons
By joining forces, klink.cloud and Rakuten Viber are offering APAC businesses an unparalleled communication solution.
The collaboration is expected to pave the way for future integrations, further benefiting brands in the region.
Companies can now engage customers more effectively, streamline operations, and achieve higher satisfaction levels.
