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e-Commerce

Return Helper Revolutionizes Cross-Border E-Commerce Returns

Nicole Kristine Jovero
Last updated: August 27, 2024 2:04 am
Nicole Kristine Jovero
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2 Min Read
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  • Return Helper raises $1.8 million for cross-border e-commerce solutions
  • The startup focuses on sustainability through local resale of returns
  • Return Helper expands in Asia and plans global growth

Contents
Smooth Sailing for ReturnsSustainability Takes Center StageExpanding Horizons

Smooth Sailing for Returns

Hong Kong-based startup Return Helper has secured $1.8 million USD in its latest funding round, led by Japanese venture capital firm Hirac Fund.

The company, which specializes in cross-border e-commerce returns, plans to use the funds to bolster its presence in Japan, Singapore, and Southeast Asia.

Return Helper aims to enhance its returns management system and advance its ReCommerce strategy, focusing on local resale and recycling of returned goods.

Sustainability Takes Center Stage

CEO Roy Wan emphasizes the company’s goal of increasing second-hand sales to minimize waste. With 40-45% of returned items still valuable despite opened packaging, Return Helper aims to achieve over 70% local resale or recycling.

The startup is also developing automated systems for handling returns, including AI-based analysis tools to streamline the process for consumers and e-commerce businesses alike.

Expanding Horizons

Return Helper’s revenue has quadrupled over the past three years, and the company has already signed over 20 clients in Japan within three months of entering the market.

With a new office in Tokyo and aggressive expansion in Singapore, Return Helper is poised to deepen its presence in Asia and expand globally.

The company’s innovative approach and growth potential have attracted significant investor interest, positioning it for continued success in the evolving e-commerce landscape.

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