Tencent Holdings, the Chinese social media and gaming leader, is exploring using artificial intelligence (AI) to disrupt the healthcare industry.
According to Alexander Ng, president of Tencent Healthcare, the company is integrating its popular WeCom messaging platform and other collaboration tools with its new large language model, Hunyuan, to build tailored AI applications for healthcare and pharmaceutical partners.
Transforming Communication
The goal is to transform how these companies engage and communicate with doctors in China.
Tencent’s Next Generation Engagement Suite, powered by Hunyuan’s industry-specific capabilities, aims to foster deeper medical understanding between pharmaceutical corporations and physicians.
Digitalizing China’s Healthcare Sector
Tencent sees enormous potential in digitalizing China’s healthcare sector, which is forecasted to reach US$311.5 billion by 2026.
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While AI adoption faces regulatory barriers, Ng believes there are still major opportunities for assisted intelligence in areas like patient education and chronic disease management.
Social Media Dominance and AI Strengths
By leveraging its social media dominance and AI strengths, Tencent hopes to drive transformation while respecting industry boundaries.
With an aging population straining medical resources, the company aims to improve access through internet platforms. Still, Tencent claims it recognizes healthcare’s social responsibilities.
